pgs77 Privacy Policy

The following terms carry the meanings set out below throughout this Privacy Policy:

pgs77 is committed to handling your personal data with integrity, transparency, and care. This Privacy Policy sets out a comprehensive account of how pgs77 collects, uses, stores, shares, and protects the personal data of its members and visitors, and describes the rights available to you in connection with your data.

This Policy applies to:

• All registered members of the pgs77 platform;
• Visitors who browse pgs77.ws without registering an account;
• Individuals who contact pgs77 customer support via live chat or email.

This Privacy Policy should be read together with the pgs77 Terms & Conditions. In the event of a conflict between this Policy and the Terms & Conditions on a data protection matter, this Privacy Policy prevails.

pgs77 is the data controller for all personal data collected through the pgs77.ws platform. The contact details for data-related inquiries are provided in Section 15 of this Policy.

pgs77 collects the following categories of personal data, depending on how you interact with the platform:

3.1 Registration Data

When you create a pgs77 account, we collect the information you provide during the registration process, including:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Indonesian mobile phone number;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To fulfill our KYC obligations prior to processing withdrawals or where otherwise required, we may collect:

• A copy of your Indonesian National Identity Card (KTP), passport, or driver's license (SIM);
• Proof of ownership of your payment method (e.g., a screenshot of your BCA, BRI, BNI, Mandiri, or CIMB Niaga mobile banking showing your registered name and account number, or your registered OVO, DANA, GoPay, or ShopeePay account details);
• A selfie or liveness check image where required for enhanced verification.

3.3 Financial & Transaction Data

We collect records of all financial transactions conducted through your pgs77 account, including:

• Deposit amounts, dates, and payment method details (bank account number or e-wallet identifier);
• Withdrawal requests, amounts, and destination payment details;
• Bonus claims and wagering activity records.

3.4 Gaming Activity Data

pgs77 maintains a complete log of your gaming activity on the platform, including:

• Bet histories across all product categories (sportsbook, live casino, slots, Capsa Susun, Bandar Ceme);
• Session duration and active game periods;
• Win/loss records and account balance movements.

3.5 Technical & Device Data

When you access pgs77.ws, our servers and analytics systems automatically record:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Referring URL and pages visited within pgs77.ws;
• Session timestamps and clickstream data.

3.6 Communications Data

If you contact pgs77 customer support, we retain records of those communications, including live chat transcripts, emails sent to [email protected], and notes made by support agents during interactions.

pgs77 collects personal data through the following channels:

4.1 Directly From You

The majority of personal data pgs77 holds is provided directly by you at the time of account registration, during KYC verification, when making deposit or withdrawal requests, or when contacting our support team.

4.2 Automatically via Technical Systems

Technical and device data (Section 3.5) is collected automatically by our servers and analytics systems each time you visit pgs77.ws, whether or not you are logged in. This includes data collected via cookies and similar tracking technologies, as described in Section 8.

4.3 From Third-Party Service Providers

pgs77 may receive supplementary personal data from trusted third-party service providers engaged to support platform operations, including:

• Payment processors: confirmation of transaction status and basic payment account details from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja processing systems;
• KYC verification partners: document authenticity results and identity match scores;
• Fraud prevention services: device fingerprint and behavioral risk signals.

pgs77 uses personal data collected from members and platform visitors for the following specific purposes:

pgs77 does not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on members without a human review stage in the process.

pgs77 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfill the pgs77 Terms & Conditions agreement you enter into when registering an account — including account management, payment processing, and gaming activity records;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and responsible gaming mandates;
• Legitimate interests: Processing carried out in pgs77's legitimate interests — specifically fraud prevention, platform security, abuse detection, and internal analytics — where those interests are not overridden by your privacy rights;
• Consent: Where pgs77 relies on your consent as the legal basis for a specific processing activity, you may withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

pgs77 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. Personal data is shared only in the following limited circumstances:

7.1 Service Providers (Data Processors)

pgs77 engages carefully selected third-party service providers to assist in operating the platform. These providers act as data processors under pgs77's instructions and are contractually prohibited from using your data for any purpose other than delivering the contracted service. Categories of service providers include:

• Payment processing partners (local Indonesian bank gateways and e-wallet operators: BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja);
• Identity verification and KYC service providers;
• Cloud infrastructure and hosting providers;
• Fraud detection and cybersecurity services;
• Game software providers (Pragmatic Play, Evolution Gaming, Pocket Games Soft, Spribe, Microgaming, NetEnt).

7.2 Legal & Regulatory Disclosure

pgs77 may disclose personal data to competent authorities, regulators, or law enforcement agencies where required to do so by applicable law, court order, or regulatory directive. pgs77 will, where legally permitted, notify the affected member of such a disclosure request.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of pgs77's assets, personal data held by pgs77 may be transferred to the successor entity. Members will be notified of any such transfer and afforded an opportunity to close their account if they do not consent to the transfer of their data.

7.4 Aggregated & Anonymized Data

pgs77 may share aggregated, anonymized data — from which no individual member can be identified — with business partners, game providers, or for publication in general platform performance reports. This type of data sharing does not constitute a disclosure of personal data.

pgs77.ws uses cookies and related technologies to deliver a functional, secure, and personalized platform experience. The following cookie categories are in use:

8.1 Managing Cookies

You may control cookie behavior through your browser settings. Most modern browsers allow you to block, delete, or receive alerts before cookies are stored. Please note that disabling strictly necessary or security cookies will impair your ability to log in and use the pgs77 platform effectively. For guidance on managing cookies in your specific browser, consult your browser's official help documentation.

8.2 No Cross-Site Tracking

pgs77 does not use third-party advertising cookies or cross-site behavioral tracking technologies. The cookies deployed on pgs77.ws are used exclusively for the purposes listed in the table above and do not track your activity on other websites.

pgs77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with pgs77's data destruction procedures. Anonymized data derived from your records may be retained indefinitely for statistical purposes.

pgs77 implements a layered security framework to protect personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption in transit: All data exchanges between your browser and pgs77 servers are encrypted using TLS 1.2 or higher (256-bit SSL);
• Encryption at rest: Sensitive personal data stored on pgs77 servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption;
• Access controls: Access to personal data systems is restricted to authorized personnel through role-based access controls, multi-factor authentication, and privileged access management;
• Intrusion detection: pgs77's infrastructure is monitored continuously for anomalous activity, unauthorized access attempts, and security incidents;
• Regular security audits: pgs77 conducts periodic security assessments, including penetration testing and vulnerability scans, to identify and remediate potential weaknesses;
• Staff training: All pgs77 personnel with access to personal data receive regular data protection and information security training.

10.1 Security Incident Response

In the event of a personal data breach that poses a risk to affected members, pgs77 will notify the impacted members without undue delay and take all reasonable steps to contain and remediate the breach. Notifications will be sent to the email address registered on the affected account.

10.2 Your Responsibility

While pgs77 takes every reasonable technical and organizational precaution to protect your data, you are responsible for maintaining the security of your own account credentials. You must use a strong, unique password for your pgs77 account and must not share your login details with any third party. Contact support immediately if you suspect your account has been compromised.

As a member of the pgs77 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact pgs77 support using the details in Section 15. pgs77 will respond to all valid requests within 30 days of receipt.

11.1 Right of Access

You have the right to request a copy of the personal data pgs77 holds about you, along with information about how that data is being used. Identity verification will be required before any data access request is fulfilled.

11.2 Right to Rectification

If any personal data held by pgs77 is inaccurate or incomplete, you have the right to request that it be corrected. Basic account details such as your email address and phone number can be updated directly through your account settings. For changes to name or date of birth, updated KYC documentation will be required.

11.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis exists), or where the data has been unlawfully processed. Erasure requests are subject to pgs77's legal data retention obligations; data that must be retained by law (e.g., KYC records and financial transaction logs) cannot be deleted until the mandatory retention period expires.

11.4 Right to Restrict Processing

In certain circumstances — such as while the accuracy of your data is being contested, or while an objection to processing is being assessed — you may request that pgs77 restrict the processing of your personal data.

11.5 Right to Data Portability

Where pgs77 processes your personal data on the basis of your consent or a contractual obligation, and that processing is carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format.

11.6 Right to Object

You have the right to object to pgs77's processing of your personal data where that processing is carried out on the basis of legitimate interests. pgs77 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

11.7 Right to Withdraw Consent

Where pgs77 relies on your consent as the legal basis for processing, you may withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.

The pgs77 platform is strictly intended for adults who are 21 years of age or older. pgs77 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and pgs77 reserves the right to require additional documentary proof of age at any time.

If pgs77 becomes aware that personal data has been collected from an individual under 21 years of age, that account will be immediately suspended, the personal data will be deleted as soon as technically practicable, and any funds held in the account will be handled in accordance with pgs77's Terms & Conditions.

The pgs77.ws platform does not contain links to external third-party websites for commercial or advertising purposes. Any links present within pgs77.ws point exclusively to internal pages within the pgs77 domain. pgs77 is not responsible for the privacy practices of any third-party service whose services you access independently — for example, your bank's or e-wallet provider's own platform when initiating a deposit.

Game interfaces embedded within the pgs77 platform and powered by third-party providers (such as Pragmatic Play, Evolution Gaming, Pocket Games Soft, Spribe, Microgaming, and NetEnt) are operated within the pgs77 gaming environment. pgs77 takes contractual responsibility for how these providers handle member data in the context of delivering their games through our platform, consistent with Section 7.1 of this Policy.

pgs77 reserves the right to revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features of the pgs77 platform. The current version of this Policy will always be available at pgs77.ws/privacy-policy, with the effective date displayed prominently at the top of the document.

For material changes — that is, changes that meaningfully affect the rights described in this Policy or the ways in which your personal data is used — pgs77 will provide advance notice via a prominent platform notification or by email to your registered address, with a minimum notice period of seven (7) days before the change takes effect.

Your continued use of the pgs77 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. If you do not accept the updated Policy, you should cease using the platform and may request account closure in accordance with the Terms & Conditions.

For all data protection inquiries, subject access requests, or privacy-related complaints, please contact the pgs77 data team using the following details:

When submitting a data request, please provide your registered username and the email address associated with your pgs77 account so that we can verify your identity and locate your records efficiently.

Document Reference: pgs77-PP-2026-01  |  Effective Date: January 1, 2026  |  Version: 1.0